Troubleshooting Guide; General Operation - Panasonic DMP-BDT100 Mode D'emploi

Troubleshooting guide

Reference Reference
Before requesting service, please perform
the following steps.
Do you have the latest firmware installed?
Firmware updates may be released to correct operating
irregularities that are discovered with certain movies.
( 14)
Make the following checks.
If the problem remains unresolved, consult
your dealer for instructions.
The following do not indicate a problem with this unit:
≥ Regular disc rotating sounds.
≥ Image disturbance during search.
≥ Image disturbance when replacing 3D discs.
∫ Unit doesn't respond to remote
control or front panel buttons.
Press and hold [Í/I] on the main unit for 3 seconds.
– If still unable to turn the unit off, disconnect the AC mains
lead, wait 1 minute, then reconnect the AC mains lead.
∫ Cannot eject disc.
The unit may have a problem.
1 While the unit is off, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– "00 RET" is displayed on the unit's display.
2 Repeatedly press [1] (right) on the remote control or
[Í/I] on the unit until "06 FTO" is displayed on the unit's
display.
3 Press [OK] on the remote control or [< OPEN/CLOSE]
on the unit.
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VQT2U34
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General operation

To return to the factory preset.
Select "Yes" in "Default Settings" in the Setup menu.
( 31)
To return all settings to the factory preset.
Reset the unit as follows:
1 While the unit is off, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– "00 RET" is displayed on the unit's display.
2 Repeatedly press [1] (right) on the remote control or
[Í/I] on the unit until "08 FIN" is displayed on the unit's
display.
3 Press and hold [OK] on the remote control or [< OPEN/
CLOSE] on the unit for at least 3 seconds.
This unit is turned off when the input for the
TV is switched.
This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
The remote control doesn't work properly.
The remote control and main unit are using different
codes. If "SET 1", "SET 2" or "SET 3" is displayed when
a button is pressed on the remote control, change the
code on the remote control. (
It may be necessary to set the manufacturer code or the
remote control code again after changing the batteries
for the remote control. (
The TV tuner mode is not displayed when
the TV is switched on.
This phenomenon may occur, depending on the TV
setting, when "Quick Start" is set to "On".
– Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– "00 RET" is displayed on the unit's display.
2 Repeatedly press [1] (right) on the remote control or
[Í/I] on the unit until "03 VL" is displayed on the unit's
display.
3 Press [OK] on the remote control or [< OPEN/CLOSE]
on the unit.
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