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7. Wearing Your Headphones
Wearing your headphones correctly will help
ensure you get the best possible experience, see
Diagram 5. Like many in-ear earphones, PI5 earbuds
are designed to seal the ear canal in order to
perform optimally. Ear tips come in three sizes (small,
medium and large). Finding the proper size for your
ear is critical to obtaining a good seal and ensure
PI5, and the advanced features such as Noise
Cancellation, perform optimally.
1. Identify the left and right earbud by finding the
L and R identification located on the inner side
on each earbud.
2. Place the earbuds in your ear and twist the
ear bud backwards slightly so that the tips
engages comfortably with the opening of the
ear canal.
3. If the earbud tip feels to large or small try
another size ear tip to ensure the best
possible fit.
Note: To optimise call quality, please ensure the
microphone located underneath the earbud is
facing outward, see Diagram 5.
8. Reset/Troubleshooting
8.1 Factory Reset
You can clear the paired devise history and restore
all setting to their defaults.
To factory reset the earbuds, open the charging case
with the earbuds placed inside. Press and hold the
button on the inside of the case for 5 seconds and
release. The indicator on the case will turn red to
indicate the reset.
NOTE: In the case of earbuds are not functioning
properly, please perform a factory reset to resolve
the issue.
8.2 Hard Reset
To hard reset the earbuds, open the case with the
earbuds placed inside. Press and hold the button
inside the case for 15 seconds until LED indicator
goes off and illuminates in green to indicate
completion of hard reset process.
NOTE: For a serious system crash (solid red LED
light), please perform a hard reset.
9. Caring For Your Earphones
Your earbuds can be cleaned by a damp cloth and
gently dabbing until clean. Do not use cleaning
detergents, rubbing alcohol, or chemical cleaners/
polish, doing so may damage your earbuds
10. Service / Support
If you need help troubleshooting a specific problem,
or simply have a question you would like answered,
please initially consult the Headphone support
section of the Bowers & Wilkins website:
www.bowerswilkins.com.
Diagram 5
Wearing your headphones
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