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First try the solutions suggested here or visit our website at www.maytag.com/product_help –
If you experience
Washer not performing as expected
Washer won't run
or fill; washer stops
working
All LEDs remain lit
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable to
pump out water within
10 minutes)
10
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
Check for proper water supply.
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Error code.
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Use a cycle with a low spin speed.
The washer may be tightly packed or
unbalanced.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet and that the polarity is correct.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Press POWER/START/PAUSE for 3 seconds and wait for lid to
unlock. Remove several items, rearrange load evenly in basket,
and add detergent. Close lid and press POWER/START/PAUSE.
Do not add more than one or two additional items after cycle has
started to avoid tightly packing or unbalancing.
Try unplugging washer for 10 seconds and plug it back in to
reset the control.
Check for proper water supply per above.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/spin speed
for your garment. To remove extra water in the load on a nonpay
model, select Final Spin. Load may need to be rearranged to
allow even distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning on a nonpay model.
Select the Final Spin cycle to remove excess water. See "Using
Your Washer" for loading recommendations.
Solution
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