TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
-
In Canada www.whirlpool.ca
for assistance and to possibly avoid a service call.
/
mfyou experience
1
Possible
Causes
1
Solution
Load not rinsed
Check for proper water supply.
22
Load is wrinkled,
twisted, or tangled
Not cleaning or
removing stains
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
The load may be out of balance.
Washer not loaded as recommended.
Wash action and/or spin speed too
fast for load.
The washer is not unloaded promptly.
Not choosing the right cycle for the
load being washed.
The wash water was not warm
enough to relax wrinkles.
Washer not loaded as recommended.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
hlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from non-HE detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer's
directions based on load size and soil level.
Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the "Cycle
Guide" for load size recommendations
for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
When load unbalance occurs, a washing process will start
to redistribute the load. This may lengthen the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
Add load loosely. Htems need to move freely to reduce
wrinkling and tangling. See the "Cycle Guide" for load
size recommendations
for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended
cycle for the type of garments being washed.
Select a slower spin speed. Note that items will be wetter
than when using a faster speed spin.
Unload the washer as soon as it stops or use Fan Dry if you
will not be able to unload the washer at the end of the cycle.
Use the Delicates cycle or another cycle with a slow spin
speed to reduce wrinkling.
Hfsafe for load, use warm or hot wash water.
Add load loosely. Htems need to move freely for best cleaning.
See the "Cycle Guide" for load size recommendations
for each
cycle.
Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too
Use only HE detergent. Always measure detergent and follow
much HE detergent,
manufacturer's
directions based on load size and soil level.
Hard water or high level of iron (rust)
You may need to install a water softener and/or iron filter.
in water.
Fabric softener dispensing
ball used.
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for
Consider using liquid detergent.
slow-speed
cycle.
Not using correct cycle for fabric type.
Use a higher soil level setting and warmer wash temperature
to improve cleaning.
Hfusing Quick Wash cycle, wash only a few items.
Use Whites and Heavy Duty cycles for tough cleaning.
Add an extra rinse for heavily soiled Joads.
J