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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
-
In Canada www.whirlpool.ca
for assistance and to possibly avoid a service call.
Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle.
Sud (Excess suds)
appears in display
dEt (Detergent)
appears in display
,_,followed
by _c'_,,
(water supply error)
appears in display
FL79followed
by ELTI
(drain pump system
error) appears in display
Excessive suds in washer. Washer is
running a suds reduction routine.
The dispenser cartridge is not
detected.
Check for proper water supply.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4_/* ''
(114 mm).
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer's
instructions.
Touch WATER HARDNESS to change water hardness to "soft."
Ensure the dispenser cartridge is inserted correctly and the
dispenser drawer is shut completely. For singleqoad doses of
detergent, ignore this message.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
hlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Touch POWER once to clear the code. Then touch POWER
again to restart washer. Hfcode appears again, call for service.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Use only HE detergent. Always measure detergent and follow
manufacturer's
directions based on load size and soil level.
Not using HE detergent or using too
much HE detergent.
,5 followed
by _,_c_
Washer door not locking.
Touch POWER to cancel the cycle. Make sure the door is
(door will not lock)
closed completely and latching. Check for items in the washer
appears in display
drum that may be keeping the door from closing completely.
,, followed by _°_'_,,
Motor is having difficulty turning
Washer is tightly packed. Remove some items. See "Cycle
(motor drive error)
the washer drum.
Guide" for load size recommendations.
Make sure that all
appears in display
shipping materials have been removed. See the hstallation
hstructions.
""_,_.'" ( remove load)
Load detected in drum during Clean
Remove items from washer drum and restart Clean Washer with
appears in display
Washer with affresh ® cycle,
affresh ® cycle.
The three detergent
Detergent dispenser is not securely in
Pull out the dispenser and slide it back in place.
level status lights are lit
place.
Detergent Level sensor error.
Touch POWER to reset system. Hfthis fails, unplug washer or
disconnect
power for one minute, then plug in washer or
reconnect power
Washer making error
Door has not been opened and closed
This code may appear when the washer is first turned on.
beeps
for at least 3 cycles.
Open and close the door to clear the display.
Washer beeps when
Door not closed.
Close the door completely.
START is touched
f## E## code other
System error code.
Touch POWER once to clear the code. Then touch POWER
than as described above
again to restart washer. Hfcode appears again, call for service.
appears in display
Int (interrupted)
The cycle was paused or cancelled.
The washer can take 20 to 30 minutes to stop spinning and
appears in display
drain and will display this error code during that time. Touch
POWER once to clear the code. Then touch POWER again to
restart washer.
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