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2)Files are broken?
3)Device is broken?
7. Can't play video in App Netflix, Hulu, Amazon Prime
Those APPs are limited with HDCP. This model doesn't support this function.
So it can't support these APPs.
8. There is picture, no sound?
The decode system doesn't match.
9. Can't find devices when connected with hard drive or flash drive.
Check if the device is broken.
10. Auto-off after working for a while.
1) The projector ventilation is blocked.
2) The voltage is not stable.
3) The over-heat protection system.
11. Not compatible with your bluetooth speaker?
1)The projector may not compatible with some version bluetooth speaker of JBL.
2)Contact our after-sales email at
tell us the brand and model of your bluetooth speaker.
12. WiFi connection is not stable?
1)Please check whether the network of your phone is well.
2)Make the distance of phone and projector within 1 meter.
service@toptro.com
EN
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service@toptro.com
immediately and
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