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WARRANTY
Thank you so much for your purchase and support! We provide 3 year warranty
for X3 projector. If you have any questions, please feel free to contact us via
service@toptro.com
TROUBLESHOOTING
Problems listed below might occur during the operation of your projector.
Please refer to the possible factors which might cause the issue to do
troubleshooting.
1. When turning on the power switch, the indicator light does not work.
1) The power might not be connected well.
2) Check the over-heat protection system.
2. The remote control does not communicate with the projector.
1) The power switch at the back of the projector is turned on or off?
2) The remote control's batteries are depleted?
3) Something obstructing the signal between the remote and IR
4) Strong light on IR directly.
3. No image on the screen.
1) Is the channel set-up correct?
2) Is there an input signal ?
3) Is the input cable plugged well ?
4) Under PC mode, is the refresh rate > 75KHz ?
4. Blue screen,no picture,no sound.
Input cables connected right?
5. Picture right, no sound.
1)Input cables connected right?
2)Volume at min or on Mute.
6.Can't play the movies.
1)The format of the video is right?
EN
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service@toptro.com
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