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Single Element Cartridge Pool & Spa CS Filters | Installation & Operation Manual
®
Section 8. Troubleshooting
1. For a list of common problems and solutions see the Troubleshooting Guide below.
2. Zodiac Pool Systems LLC recommends that you call a qualified service technician to do any work on the
filter/pump system. For technical assistance, contact our Technical Support Department at 1.800.822.7933.
Fault Symptom
• Insufficient disinfectant level.
• Incorrect pool chemistry.
• Heavy bathing and/or dirt loads.
Water is not
clear
• Insufficient running times.
• Filter is dirty.
• Hole in filter element.
• Filter system strainer baskets dirty.
• Air leaks on suction side of pump.
• Restrictions or blockage in either suction or return
lines.
• Filter cartridge needs to be cleaned or replaced.
Low water flow
• Pool water level too low.
• Pump not primed. Pump impeller vanes blocked.
• Pump operating under speed (low voltage).
• Presence of algae clogging filter.
• Incorrect water chemistry.
Short filter
• Strainer baskets not being used and/or broken. (Allow
cycles
debris into pump.)
• Pump output exceeds design flow rate of filter.
• Ineffective cleaning.
• Small eyeball fitting in Pool/Spa.
• Partially closed valve on return line.
High pressure
on start-up
• Too large of pump.
• Filter cartridge dirty.
• Hole in filter cartridge.
Dirt returns to
• Worn O-Ring seal inside filter.
pool
• Filter not assembled correctly.
Table 1.
Troubleshooting Guide
Possible Problems
Solutions
• Check and adjust disinfectant level.
• Test and adjust water chemistry.
• Adjust filter time and/or water chemistry.
• Increase pump run time.
• Clean filter per instructions.
• Replace filter cartridge.
• Check and clean strainer baskets.
• Check all connections between pool intake and
pump.
• Check all lines for debris or partially closed valves.
• Clean or replace filter cartridge per instructions.
• Fill pool so level is above pump inlet line.
• Fill pump with water at basket and replace lid.
• Technician required.
• Technician or electrician required.
• Check disinfectant content.
• Check pH, total alkalinity and TDS.
• Replace baskets.
• Check pump performance.
• Clean or replace filter cartridge per instructions.
• Replace with larger diameter fitting.
• Check and fully open all valves on return line.
• Check pump and filter selection.
• Clean filter cartridge per instructions.
• Replace filter cartridge per instructions.
• Replace O-Ring.
• Reassemble filter per instructions.
ENGLISH
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