Any damage or defects already present at the time of purchase must be reported
without delay after unpacking the product.
Should the product show any fault in materials or manufacture within 3 years from the
date of purchase, we will repair or replace it – at our choice – free of charge to you.
The warranty period is not extended as a result of a claim being granted. This also
applies to replaced and repaired parts.
This warranty becomes void if the product has been damaged, or used or maintained
improperly.
The warranty covers material or manufacturing defects. This warranty does not cover
product parts subject to normal wear and tear, thus considered consumables (e.g.
batteries, rechargeable batteries, tubes, cartridges), nor damage to fragile parts, e.g.
switches or glass parts.
Warranty claim procedure
To ensure quick processing of your claim, observe the following instructions:
Make sure to have the original sales receipt and the item number
(IAN 452199_2310) available as proof of purchase.
You can find the item number on the rating plate, an engraving on the product, on the
front page of the instruction manual (bottom left), or as a sticker on the rear or bottom
of the product.
If functional or other defects occur, contact the service department listed below either
by telephone or by e-mail.
Once the product has been recorded as defective you can return it free of charge
to the service address that will be provided to you. Ensure to enclose the proof of
purchase (sales receipt) and a short, written description outlining the details of the
defect and when it occurred.
GB/IE
35