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TROUBLESHOOTING
If these solutions do not solve the problem, contact an authorised service centre.
Problem
Possible cause
The handle is not in
The upper handle is not secured to the tubes
the correct position.
on the snow blower housing.
The battery charge is low.
The battery packs are not in correct
orientation.
The product does not
start.
The start button is not depressed.
The battery pack is too cold.
The motor is on but the
The shear pins are damaged or need to be
auger does not run.
replaced.
The scraper is worn.
The product leaves a
layer of snow on the
ground after passing.
Skid shoes may be set too high.
Solution
Make sure that the upper handle is in the proper position and
bolts are tightened securely.
Charge the battery.
Confi rm battery pack orientation.
Press the start button and auger paddle.
Do not store the battery pack below 0 °C. If the battery pack is
stored just above 0 °C, run the product for at least 2 minutes in
order to warm up the battery pack before starting normal work.
Replace the shear pins.
Replace the scraper.
Adjust skid shoes lower to decrease the gap between the scraper
and the ground.
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