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Problem
There is too much frost and ice.
Water flows on the rear plate of the
refrigerator.
There is too much condensed water
on the rear wall of the refrigerator.
Temperature cannot be set.
The temperature in the appliance is
too low/too high.
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ENGLISH
Possible cause
The lamp is defective.
The door is not closed correctly.
The gasket is deformed or dirty.
Food products are not wrapped
properly.
Temperature is set incorrectly.
Appliance is fully loaded and is set
to the lowest temperature.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
During the automatic defrosting
process, frost melts on the rear
plate.
Door was opened too frequently.
Door was not closed completely.
Stored food was not wrapped.
The Extra Freeze function or Extra
Cool function is switched on.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly.
The food products' temperature is
too high.
Many food products are stored at
the same time.
The door has been opened often.
The Extra Freeze function is switch‐
ed on.
The Extra Cool function is switched
on.
There is no cold air circulation in the
appliance.
Solution
Contact the nearest Authorized
Service Centre.
Refer to "Closing the door" section.
Refer to "Closing the door" section.
Wrap the food products better.
Refer to "Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
This is correct.
Open the door only when necessa‐
ry.
Make sure the door is closed com‐
pletely.
Wrap food in suitable packaging be‐
fore storing it in the appliance.
Switch off Extra Freeze function or
Extra Cool function manually, or
wait until the function deactivates
automatically to set the temperature.
Refer to "Extra Freeze function" or
"Extra Cool function" section.
Refer to "Closing the door" section.
Let the food products temperature
decrease to room temperature be‐
fore storage.
Store less food products at the
same time.
Open the door only if necessary.
Refer to "Extra Freeze function"
section.
Refer to "Extra Cool function" sec‐
tion.
Make sure that there is cold air cir‐
culation in the appliance. Refer to
"Hints and tips" chapter.
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