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6. FAQ
Q The power/water supply indicator does not
:
light up and mist does not come out.
: A Insert the power plug all the way to the back of
the socket or check if there is a power cut.
Q The power/water supply indicator is red and
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the power is off, even though the power but-
ton has been pressed.
: A There is not enough water. Please fill the water
tank with water.
Q Strange noises accompany the use of the
:
product.
: A A "burbling" sound comes out of the main body.
This sound is the sound of water being supplied
from the water tank to the main body and does
not mean the product is defective.
Q A strange noise can be heard from the re-
:
moved water tank.
: A When you remove an empty or nearly-empty wa-
ter tank from the main body, an abnormal sound
from the water tank can be heard. This sound
is related to pressure within the water tank and
does not mean the product is defective.
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Q Mist can't be seen even when the power is
:
connected.
: A Is the power/water supply display flashing red?
There is insufficient water, if it is flashing red.
Please fill the water tank with water.
: A The mist may not be visible depending on the
balance between the room temperature and
humidity.
Q The floor is wet / There is a water leakage.
:
: A Is the floor wet due to excessive humidity?
Wet floors from mist can occur due to the room
environment and conditions of use. Please switch
the mist volume to minimum output or AUTO
mode.
Q When do I need to replace the filter bag?
:
: A Depending on use and water quality (hardness),
we advise to replace the filter bag every 3 to 6
months.
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