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For service in the U.S.
1. If the problem is not due to one
of the items on page 24:
l
Call KItchenAId
Consumer
A&stance
Center
toll-free:
l-800-422-1230
and talk wlth one of our tralned
consultants.
The consultant
can Instruct you
In how to obtaln
satisfactory
operatton
from
your appliance
or, If service
Is necessary,
recommend
a quallfled
service company
In your area.
0 If you prefer, write to:
Consumer
Assistance
Center
KItchenAId
P.O. Box 558
St. Joseph,
Ml 490850558
Please Include
a dayitme
phone
number
In
yow correspondence.
2. If you need service:
l
Call your dealer
or the repalr servtce he
recommends.
l
All service
should be handled
locally
by the
dealer
from whom
you purchased
the unlt
or an authorized
KitchenAld
servicer.
l
If you are unable
to obtaln
the name of a
local authorlzed
KItchenAId
servicer,
call
our Consumer
Assistance
Center
telephone
number
(see Step 1).
3. If you are not satisfied with the
action taken:
l
Contact
the MaJor Appliance
Consumer
Action
Panel (MACAP).
MACAP
Is a group
of consumer
experts
that voices consumer
views at the hlghest levels of the maJor
appliance
Industry.
l
Contact
MACAP only when the dealer.
authorlzed
servicer,
and KitchenAId
have
falled to resolve your problem.
Major Appliance
Consumer
Actlon
Panel
20 North Wacker
Drive
Chlcago,
IL 60606
. MACAP will In turn Inform us of your action.
For service in Canada
1. If the problem is not due to one
of the items on page 24 and
you need service:
l
Call your dealer
or the repalr service he
recommends.
l
In the event
you are unable
to obtain
the
name of a local authorized
KItchenAid
service
outlet,
look In the yellow pages
of
all metro area telephone
dlrectortes
under
-DIshwashIng
Machlnes'
for authorized
KltchenAld
servlclng
outlets.
l
All service should be handled
locally
by the
dealer
from whom
you purchased
the
refrlgerator
or by an authorlzed
KItchenAId
service
outlet.
2. If you must call or write:
l
Please provlde
your complete
model
number,
serial number,
date of purchase
and a complete
descrlptlon
of the
problem.
Wrlte to:
Consumer
Relations
Department
KitchenAId
Canada
1901 Minnesota
Court
Mlsslssauga,
Ontario
L5N 3A7
Telephone:
(4 16) 82 l-6606
Please Include
a daytime
phone
number
in
your correspondence.
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