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Troubleshooting
= Problem
= Cause
= Solution
The power bank
It may be that the power bank is not connected properly.
Check that it is connected.
In order to charge the power bank, a power supply with
5 V and at least 3 A has to be used.
A connected device is not being charged.
The battery is drained.
Charge the battery.
The device is not connected.
Check that it is connected. Lightly press the ON / OFF
switch
to begin the charging process.
1
The current consumption of the connected device might
be too low.
Check with your connected device manual and see if your
connected device current consumption comply with this
product.
The power bank
button is pressed or when a device is connected,
even though the battery is charged.
The power consumption of the connected device is too high.
Therefore, the internal overcurrent protection device was
activated.
Please unplug your device to be charged and find another
suitable power bank for charging.
is not being charged.
6
does not react when the
6
GB/IE
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