English
Problem
Possible causes
The Beertender
The Beertender
®
appliance produces
Keg has not reached
too much foam when
the right dispensing
dispensing beer
temperature.
(see also section:
Dispensing beer).
The Beertender
has been shaken.
The tap handle is being
moved too slowly.
The glass is not clean or
was not rinsed in cold
water.
The dispensing nozzle
is dirty.
Beer flows out too
The tap handle is not
slowly.
open all the way.
The Beertender
The Beertender
®
appliance is dispensing
has not been chilled
warm beer.
for long enough and
is thus not at the right
serving temperature.
The temperature of the
machine exceeds 30°C
and/or the machine
is placed in direct
sunlight.
The appliance heats
The Beertender
the beer instead of
cooling issue
cooling it
14
Remedies
Allow the Beertender
®
®
Keg to cool to the right
temperature. You can
rely on the ready-to-
tap light indicator
on the front of your
Beertender appliance.
Keg
Wait 4 hours before
®
dispensing beer.
Firmly and quickly pull
the handle down and
forward as far as it
will go.
Use a clean glass that
was previously rinsed in
cold water.
Clean the dispensing
nozzle.
Open the tap
completely.
Keg
Allow the Beertender
®
®
Keg to cool long
enough in the
appliance.
Place the Beertender
®
in a cooler place or in
the shade.
has a
Unplug the appliance
®
and bring it to the after-
sales center
TROUBLESHOOTING
Error N° Problem
Possible causes
The green
The temperature of the
light indicator
keg is too cold to be
blinks at 0.5Hz
dispensed.
E1
(1 time per
second)
The white
The appliance or
light indicator
ambiant temperature
blinks at 0.5Hz
or keg is too hot.
E2
(1 time per
second)
The white
The cooling stops.
indicator blinks
E3
at 2Hz (4 times
per second)
The green light
The cooling stops.
indicator blinks
E4
at 2Hz (4 times
per second)
The white and
The fan has an issue.
green light
indicator blinks
alternately
E5
at 1Hz (One
colour 1 time
per second
alternatively)
If you have any problems or queries please contact our Customer Relations Team first for expert
help and advice.
(Refer to the list of service contacts included in the guarantee leaflet enclosed with the product.)
English
Remedies
Unplug the appliance,
get out the Beertender
Keg. Allow the
Beertender Keg to warm
at 4°C. Then plug the
appliance and install the
Beertender Keg.
Unplug the machine.
Leave the appliance
cool down to 30°C
maximum temperature.
If it is the keg, cool
down the keg to 30°C
or less
Unplug the machine and
try again later.
Unplug the machine and
try again later.
Unplug the appliance.
Check that there is
nothing stuck and visible
from outside in the fan.
Otherwise, contact your
after-sales center.
15