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en Disposal
Fault
and the heat set-
ting flash alternately.
A signal sounds.
and audible signal Hot pot near the control panel. The hotplate has been switched off to protect the electron-
and hotplates do
not heat up
A message with "E"
appears on the dis-
play, e.g. E0111.
Disposal
12 Disposal
12.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
Dispose of the appliance in an environmentally
▶
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
Customer Service
13 Customer Service
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
38
Cause and troubleshooting
Despite being switched off by
therefore been switched off.
Wait a while.
1.
Touch any touch field.
2.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
Hot pot near the control panel. There is a risk that the electronics will overheat.
Remove the pan.
▶
a The display goes out shortly afterwards.
ics.
1.
Remove the pot.
Wait a while.
2.
Touch any touch field.
3.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
The hotplate was on for too long and has switched off automatically.
You can switch the hotplate back on again immediately.
Demo mode is activated.
1.
Disconnect the appliance from the power supply for 30 seconds by briefly switching off
the circuit breaker in the fuse box.
Touch any touch field within the next three minutes.
2.
The electronics have detected a fault.
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
→ "Customer Service", Page 38
, the electronics have become hot again. All hotplates have
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
13.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
The rating plate can be found:
¡ on the appliance certificate.
¡ on the lower section of the hob.
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