Publicité
Troubleshooting
Symptom
Possible Solutions
·
Chiller problems
·
·
·
·
·
·
Water does not get cold
·
·
·
·
·
Other problems
·
The water is murky
·
If the water looks clean and clear there should be no adverse smells. Run a
clean cycle several times.
Bad smell
If the water looks murky, drain and change it.
The temperature differs from
The internal temperature probe is calibrated to within 0.3o +/-
what the termometer shows
There could be an issue with the temperature sensor or PCB board.
19
Spa may be in high-temperature range. Set the spa to low-temperature
range.
Jet valves may be partially or fully closed. Open the jet valves.
The filter may be dirty or may need to be replaced. Clean or replace the
filter.
Pump may have airlock. Remove airlock by priming the spa.
The water level may be too low. Fill the spa until the water level is 4 to 6
inches from the top.
The suction fittings may be blocked. Remove any debris that may be
blocking them.
The temperature is not turned down low enough. Lower the
temperature on topside control.
The filter skimmer may be blocked. Remove the blockage.
Cover the spa to retain its warmth and prevent cold from penetrating.
Ensure the cover is in place whenever the spa is not in use.
Gate valves may be closed. Open gate valves. Note: Never operate your
spa with closed gate valves.
The cooling element may be old, defective, or coated with scale. For
further assistance, please contact your dealer.
Spa may be running in heating mode.
Ensure the filter is clean. This should be rinsed every month and changed
every 3 months.
Check if there is a green light on the ozonator. Change the water if it has
become too dirty.
Troubleshooting
Topside Indicators
Malfunction
Malfunction Description
Solution
Code
ER03
Water Flow Failure
Cause
1. The water flow switch fault
2. Low water flow
3. The inlet and outlet water are reversed
4. There is air in the pipe
5. The pipe blocked
Action
1. Check the water flow switch and replace it if it is faulty
2. Check the water valve and the temperature difference between inlet and outlet water
3. Whether the inlet and outlet water pipes are correctly connected
4. Emptying water system
5. Pipe cleaning
ER04
Winter anti-freezing
Cause
The ambient temperature is lower than the antifreeze setting value
Action
Normal protection procedure
ER09
Communication with upper computer failed
Action
1. Replace the main board
2. Check the communication cables between the main board and Balboa system
3. Check whether the Balboa system software matches
ER05
High pressure protection
Cause
1. Low water flow
2. Pressure switch fault
3. The fan motor do not work, or the speed is too low
4. Overcharged the refrigerant
Action
1. Check whether the temperature difference
between inlet and outlet water is too large, and whether the outlet water temperature is too high
2. Use a multimeter to check whether the high voltage protection switch works
3. Check the water flow of the water pump and the speed of the f an
4. Refill the refrigerant
ER06
Heat pump
Low Pressure Failure
ER10
Communication fault of frequency conversion module
Cause
1. The mainboard or driver board damaged
2. The connector of the communication cable between the mainboard and the driver board is in poor contact
or falls off
3. The communication cable is damaged
Action
1. Replace the main board or driver board
2. Check the communication cables between the main board and driver board
3. Replace the communication cable
ER12
Exhaust too high protection
Cause
1. Less refrigerant or leakage
2. The system blocked
3. Compressor refrigerant oil is insufficient
4. The resistance value of the exhaust probe is offset, and the inlet temperature probe is dropped
Action
1. Refill the refrigerant
2. Replace the filter
3. Add refrigerant oil to the compressor
4. Replace the exhaust probe and reconnect the water inlet temperature probe
ER15
Inlet water temp. Error
Cause
The sensor plug is in poor contact or off, or the sensor is damaged
Action
Check and replace the water inlet temperature sensor (T2 sensor)
ER16
Outer coil pipe temp. Error
Cause
The sensor plug is in poor contact or off, or the sensor is damaged
Action
Check and replace the coil pipe temperature sensor (T3)
20
Publicité
