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Troubleshooting
Problem
Machine will
not work when
switched ON.
Motor appears to
stall when juicing.
Excess pulp building
up in the stainless
steel filter basket.
Pulp too wet
and reduced
extracted juice.
Juice leaks between
the rim of the juicer
and the juicer cover.
Juice sprays out
from spout.
Overheating with
excessive loads.
10
Easy Solution
• The safety locking arm may not be correctly engaged in the vertical
operating position with the locking arm located into the two grooves
on either side of the juicer cover.
• Wet pulp can build up under the juicer cover if the juicing action is too
vigorous. Try slower juicing action by pushing the food pusher down more
slowly. Follow Cleaning instructions and clean the filter bowl surround,
the stainless steel filter basket and the juicer cover.
• The juicer will automatically stop operating if the motor is stalled for more
than 10 seconds. To reset the juicer, switch it off on the speed selection
switch and then switch back on to the selected speed setting in order to
continue juicing. The reasons for the motor to stall could be due to either too
much food is being processed at one time, the pieces are not small enough
or too much pressure is applied to the food pusher. Try trimming the food or
cutting into smaller pieces of even size and processing a smaller amount per
batch. Only apply gentle pressure onto the food pusher when juicing.
• Hard fruit and vegetables will put excess strain onto the motor if a low speed
is selected. Please refer to the juicing guide to determine the correct speed
for the fruit and vegetables selected for juicing.
• Stop the juicing process. Remove the juicer cover, scrape off pulp,
reassemble and begin juicing again. Try alternating (soft and hard)
vegetables and fruit varieties.
• Try a slower juicing action. Remove the stainless steel filter basket and
thoroughly clean mesh walls with a cleaning brush. Rinse the filter basket
under hot water. If the fine mesh holes are blocked, soak the basket in
a solution of hot water with 10% lemon juice to unlock the holes or wash
in the dishwasher. This will remove excess fibre build up (from fruit and
vegetables) which could be inhibiting the flow.
• Try a slower juicing speed and push the food pusher down the feed chute
more slowly.
• The juice is being extracted too fast. Try a slower juicing speed and push the
food pusher down the feed chute more slowly.
• The juicer is fitted with a safety device which safeguards against overheating
with excessive loads. If overheating occurs, the juicer will automatically
activate the overload protection device and the unit will switch itself off.
When the overload protection is activated, unplug the Juicer from the power
outlet for at least 15 minutes to allow the unit to cool. Then plug the juicer into
the power outlet and use as normal.
• It is important to ensure the juicer is turned on and the motor is running
prior to loading the chute. Do not put excessive loads in the feed chute and
ensure the filter basket is totally clear of any food build up, on the blades
and mesh, as this can result in unnecessary resistance against the motor
resulting in overheating.
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