Troubleshooting Guide; Options And Accessories - Hatco IWRM Série Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit does not turn on.
Temperature setting indicator 1 is
flashing and the unit will not heat.
Error Indicator Guide
Problems with the Induction Warmer are indicated by the flashing of one or more of the temperature setting indicators. Below is an
explanation of each error indication. Always investigate and correct the causes of an error.
Error Indication
Bad Pan Detection
1 2 3 4 5
Unit over voltage
1 2 3 4 5
Unit under voltage
1 2 3 4 5
Hardware Error
1 2 3 4 5
Fan Error
1 2 3 4 5
Communication Error
1 2 3 4 5
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com

OPTIONS AND ACCESSORIES

Jumper Power Cord
A 17" (432 mm) jumper power cord is available as an accessory
that provides a power connection from one Induction Warmer
to another. A total of five units can be connected together off
of one electrical receptacle. The male plug on the jumper cord
connects to the power outlet on the upstream unit, and the
female plug connects to the power inlet on the downstream unit.
Each unit remains independently-controlled.
NOTE: For Canadian units, a total of four units can be connected
together off of one electrical receptacle.
Probable Cause
No power to unit.
Electronic controls defective.
Pan being used is not induction-ready. Use an induction-ready pan (see "Pan Specifications" in the
Error
Pan being used is not induction-ready.
Voltage of electrical system is too high for
the unit.
Voltage of electrical system is too low for the
unit.
Unit is experiencing a hardware error and has
shut down to protect unit from damage.
Cooling fan is not working properly. Unit has
shut down for protection against damage.
Internal communication
components. Unit has shut down for protection
against damage.
ELECTRIC SHOCK HAZARD: Turn OFF power, unplug
power cord, and allow unit to cool before performing any
cleaning, adjustments, or maintenance.
Make sure power cord is plugged into an appropriate receptacle
(see SPECIFICATIONS section). Check circuit breaker and reset
as necessary. Check for damage to power cord. Check electrical
receptacle.
Contact Authorized Service Agent or Hatco for assistance.
OPERATION section of this manual).
Description
error between
Female Plug
12
WARNING
Corrective Action
Corrective Action
Place an induction-ready pan on the warmer (see
"Pan Specifications" in the OPERATION section
of this manual).
Plug the unit into a properly grounded electrical
receptacle of the correct voltage, size, and plug
configuration. See the SPECIFICATIONS section
for details
Contact Authorized Service Agent or Hatco for
assistance.
Male Plug
Jumper Power Cord
Form No. IWRMM-0119