Problem
The compressor operates
continually.
There is too much frost and
ice.
The temperature in the appli-
ance is too low/too high.
Customer Service
If your appliance is still not working properly
after making the above checks, contact the
nearest Authorised Service Centre.
Possible cause
Temperature is set incorrect-
ly.
Large quantities of food to be
frozen were put in at the
same time.
The room temperature is too
high.
Food placed in the appliance
was too warm.
The lid is not closed properly.
The lid is not closed correctly
or the gasket is deformed/
dirty.
The water drainage plug is
not correctly positioned.
Temperature is set incorrect-
ly.
The temperature regulator is
not set correctly.
The lid is not closed correct-
ly.
The products' temperature is
too high.
Many products are stored at
the same time.
The thickness of the frost is
greater than 4-5 mm.
The lid has been opened of-
ten.
Products to be frozen are
placed too closely to each
other.
To obtain fast service, it is essential that
when you apply for it you specify the model
and serial number of your appliance which
can be found either on the guarantee
Solution
Refer to "Operation" chapter.
Wait some hours and then
check the temperature again.
Refer to climate class chart
on the rating plate.
Allow food to cool to room
temperature before storing.
Check if the lid closes well
and the gaskets are undam-
aged and clean.
Refer to "Opening and clos-
ing the lid".
Position the water drainage
plug in the correct way.
Refer to "Operation" chapter.
Set a higher/lower tempera-
ture.
Refer to "Opening and clos-
ing the lid".
Let the product temperature
decrease to room tempera-
ture before storage.
Store less products at the
same time.
Defrost the appliance.
Open the lid only if necessa-
ry.
Make sure that there is cold
air circulation in the appli-
ance.
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