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Troubleshooting
This troubleshooting guide is for general aid only. A Kohler Co.
Authorized Service Representative or qualified electrician should
correct any electrical problems.
For warranty service, contact the Customer Care Center using the
numbers located on the back page of this manual.
Cleansing Features
Symptoms
Probable Causes
1.
The seat
A. A power failure
features are not
working.
B. The power cord is
C. The Ground-Fault
D. The user is not
2.
The seat is
A. The mounting
loose.
3.
Water stops
A. Washing
flowing from
the spray
wand before
cleansing is
complete.
B. The user shifted
Kohler Co.
Recommended Action
A. Wait until power is
has occurred.
restored.
B. Plug the power cord
unplugged.
into a GFCI or RCD
electrical outlet.
C. Reset the GFCI or
Circuit-Interrupter
RCD.
(GFCI) or Residual
Current Device
(RCD) is tripped.
D1. Small children may
detected by the
be too light to be
seat sensor.
detected by the
sensor.
D2. Shift your position
on the seat. The
sensor is located on
the front of the seat.
A. Tighten the fasteners.
plate fasteners are
Refer to the
loose.
Installation Guide.
A. Press the "FRONT"
automatically stops
or "REAR" icon to
one minute after
restart cleansing.
pressing a spray
icon.
B. Shift your position
position and is no
on the seat. The
longer detected by
sensor is located on
the seat sensor.
the front of the seat.
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1441872-5-B
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