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Troubleshooting
The following are troubleshooting solutions for each problem.
Picture Issues
When the TV has trouble with the picture, these steps may help resolve the problem.
The screen is lashing or has become dark
If your TV is lickering or dimming sporadically, you may need to disable some of the energy eficiency features.
Disable
Brightness
Optimization,
•
left directional button
Brightness Optimization
•
left directional button
Energy Saving Solution
•
left directional button
Motion Lighting
•
left directional button
Try Now
Run
Picture
Test. When the tested image quality is normal, check the signal of the connected device.
•
left directional button
Try Now
The picture is not bright, or the picture colors do not look clear
If the screen appears too dim, try changing the settings under
Energy Saving
Solution.
•
left directional button
Try Now
•
left directional button
Brightness Optimization
•
left directional button
Energy Saving Solution
Energy Saving
Settings
Try Now
Settings
Try Now
Settings
Try Now
Settings
Settings
Settings
Settings
Try Now
Settings
Try Now
Solution,
Motion
Lighting, or
All Settings
General & Privacy
All Settings
General & Privacy
All Settings
General & Privacy
All Settings
Picture
Support
Device Care
Reset Picture
All Settings
Picture
All Settings
General & Privacy
All Settings
General & Privacy
- 9 -
Contrast
Enhancer.
Power and Energy Saving
Power and Energy Saving
Power and Energy Saving
Expert Settings
Contrast Enhancer
Self Diagnosis
Picture Test
or disabling
Brightness
Expert Settings
Reset Picture
Power and Energy Saving
Power and Energy Saving
Optimization,
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