Message
Possible causes
Battery is not charged.
Outside temperature is too hot
or cold.
Contact problem
Charging error
No voltage
Charger defective
Wrong charger
Battery defective
Number not
The Fixed dialling number
permitted
function is on.
Impossible to
send/receive
Memory full
SMS & picture
Files not
Unsupported file format
opening
SD card not
FAT16, FAT32 file system
working
supported
The screen
does not come
Proximity sensor problem
on when I
receive a call.
No sound
Vibration mode
Hang up or
Intermittent software problem
freeze
Possible corrective measures
Charge battery.
Make sure the phone is charging at a normal
temperature.
Check the charger and connection to the phone.
Check the battery contacts, and clean them if
necessary.
Plug the charger into a different socket.
Replace charger.
Only use original LG accessories.
Replace battery.
Check the Settings menu and turn the function
off.
Delete some messages from the phone.
Check the file formats that can be supported.
Check SD card file system via card reader, or
format SD card using the phone.
If you use any protection tape or case, check
to see if it has covered the area around the
proximity sensor. Make sure the area around the
proximity sensor is clean.
Check the settings status of the sound menu to
make sure you are not in vibrate or silent mode.
Remove the battery, reinsert it and switch on
the phone.
Try to perform a software update via the
website.
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