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Cleaning instructions
• Disconnect the device from the mains.
• Allow the casing to cool.
• Wipe the casing clean with a moist, soft cloth. Do not use any detergent.
Never immerse the device in liquids nor spray-wash it.
Possible discolouration of the protective grille due to heat effects results
from normal physical processes and is not a defect.
Guarantee conditions for S2 / D2 devices
We guarantee this heater in accordance with the following conditions:
1. We will repair, free of charge, in accordance with the following provisions, dama-
ge or defects to the heater, which can be proven to be due to a factory defect,
if they are reported to us immediately upon discovery on the heater and within
5 years of delivery to the end user. The guarantee period for the electronic com-
ponents is 2 years and for the heating tube 12 months with max. 5000 operating
hours during this period.
The guarantee does not cover minor deviations from the design properties that
are irrelevant for the value and usability of the heater. Likewise the guarantee
does not cover damage caused by exceptional climatic conditions, abnormal
environmental conditions or unsuitable operating conditions. Your dealer will be
happy to advise about heater versions for use in such cases. No guarantee can
be given if the damage or defects on the heater arise from faulty installation or
failure to observe the operating instructions.
2. The guarantee is fulfilled in that defective heaters will be repaired, or replaced
by flawless heaters, at our discretion, and free of charge. Heaters, for which a
performance of guarantee is claimed with reference to this guarantee, must be
handed over or sent to the manufacturer or an authorised service centre. The
sender is liable for the transport risk associated with the sending. The shipping,
transport, travel and labour costs of the end user are not refunded. Proof of
purchase with the date of purchase and/or delivery date plus a detailed descrip-
tion of the fault must always be presented. Replaced heaters become our pro-
perty.
3. Any guarantee claim becomes void if repairs or adjustments are made by per-
sons who are not authorised by us or if our heaters are provided with spare parts,
supplementary parts or accessories that are not original parts, and have caused
a defect. The same applies if the name plate or the device number has been
removed or rendered illegible.
4. Excluded from this guarantee are damages or defects from incorrect connection,
improper handling, mechanical damage, particularly to the heating tube, and fai-
lure to observe the installation and operating instructions. We accept no liability
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