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OVEN RACKS
Cleaning Method:
Steel-wool pad
For racks that have discolored and are harder to slide,
a light coating of vegetable oil applied to the rack guides
will help them slide.
OVEN CAVITY
Do not use oven cleaners.
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain. Staining, etching,
pitting, or faint white spots can result.
Cleaning Method:
Clean cycle:
See the "Self-Cleaning Cycle" section.
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer
to the warranty page in this manual and scan the code there with your mobile device, or visit http://www.whirlpool.com/product_help.
In Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem
Possible Causes and/or Solutions
Nothing will operate
Power supply cord is unplugged: Plug into a grounded outlet.
Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired. Contact
a qualified electrician to verify the electrical supply.
Cooktop will not
The control knob is not set correctly: Push in knob before turning to a setting.
operate
On ceramic glass models, the oven control lockout is set: See the "Control Lock" keypad feature in the
"Feature Guide" section.
Excessive heat
Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element,
around cookware
or surface burner. Cookware should not extend more than
on cooktop
Cooktop cooking
Control knob set to incorrect heat level: See the "Cooktop Use" section.
results not
Range is not level: Level the range. See the Installation Instructions.
what expected
Cooktop element
Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off to
cycles on and off
keep the cooktop from overheating.
on Hi setting
Oven will not operate
Delay Start is set: See the "Cook Time" section.
Control is locked: Press and hold START LOWER for 3 seconds to unlock.
Control is in Demo mode: See the "Electronic Oven Controls" section. Demo mode is used for display
models in a showroom.
Electronic oven control set incorrectly: See "Electronic Oven Controls" section.
Oven temperature
Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic
too high or too low
Oven Controls" section.
Oven indicator lights
Power to range is turned on or restored: See "Control Display" in the "Electronic Oven Controls" section.
flash
If the indicator lights keep flashing, call for service. See the "Warranty" section for contact information.
Display shows
Power failure (display shows flashing time): Clear the display. On some models, reset the clock, if needed.
messages
See "Clock" keypad feature in the "Feature Guide" section.
Error code (display shows letter followed by number): Depending on your model, press CANCEL UPPER
or CANCEL LOWER to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it
reappears, call for service. See the "Warranty" section for contact information.
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The oven lights are standard 40-watt appliance bulbs. Before
replacing, make sure the oven and cooktop are cool and the
control knobs are in the OFF position.
To Replace:
1. Unplug range or disconnect power.
2. Turn the glass bulb cover in the back of the oven
3. Turn bulb counterclockwise to remove from socket.
4. Replace bulb and then bulb cover by turning clockwise.
5. Plug in range or reconnect power.
TROUBLESHOOTING
In Canada:
Oven Lights
counterclockwise to remove.
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
/
" (1.3 cm) outside the cooking area.
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