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COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
On some models, do not remove seals under knobs.
Cleaning Method:
Soap and water:
Pull knobs straight away from control panel to remove.
Dishwasher:
Pull knobs straight away from control panel to remove.
CERAMIC GLASS
To avoid damage to the cooktop, do not use steel wool, abrasive
powder cleansers, chlorine bleach, rust remover or ammonia.
Cleaning Method:
Always wipe with a clean, wet cloth or sponge and dry thoroughly
to avert streaking and staining.
Cooktop Cleaner Part Number 31464 is recommended for regular
use to help avert scratches, pitting and abrasions, and to
condition the cooktop. It may be ordered as an accessory. See
"Assistance or Service" section to order.
Cooktop Scraper Part Number WA906B is also recommended for
stubborn soils, and can be ordered as an accessory. See
"Assistance or Service" section to order. The Cooktop Scraper
uses razor blades. Store razor blades out of the reach of children.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the cooktop wired properly?
See Installation Instructions.
Cooktop will not operate
Is the control knob set correctly?
Push in knob before turning to a setting.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Light to moderate soil
Sugary spills (jellies, candy, syrup)
Heavy soil, dark streaks, specks and discoloration
Burned-on soil
Metal marks from aluminum and copper
Tiny scratches and abrasions
TROUBLESHOOTING
Paper towels or clean damp sponge.
Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear
oven mitts while doing so.
Cooktop Polishing Creme and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Cooktop Polishing Creme or nonabrasive cleanser:
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Cooktop Polishing Creme and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and scrape. Repeat for stubborn
spots. Polish entire cooktop with creme and paper towel.
Cooktop Polishing Creme:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears. The marks will not totally
disappear but after many cleanings become less noticeable.
Cooktop Polishing Creme:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
Cooktop has flashing lights
Are there lights on the cooktop flashing on and off?
1. Make sure the cooktop controls are OFF.
2. If the cooktop lights continue to flash, disconnect power
or unplug the cooktop.
3. After a few seconds, reconnect power or plug in the
cooktop.
4. If the lights continue to blink on and off, call for service.
Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the cooktop level?
Level the cooktop. See the Installation Instructions.
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