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The Blender does not operate when a setting is selected:
No indicator lights are lit.
The Blender stops while blending:
All indicator lights are flashing
at the same time.
Indicator lights are flashing alternately.
The Blender turns on, but blades will not rotate:
If the problem cannot be fixed with the steps provided in this section, contact KitchenAid
or an Authorized KitchenAid Service Center.
USA/Puerto Rico:
1-800-541-6390
See the KitchenAid Warranty and Service section on page 17 for additional details.
Do not return the Blender to the retailer – they do not provide service.
All manuals and user guides at all-guides.com
Troubleshooting
Gap
Canada:
1-800-807-6777
14
Check to see if the Blender is plugged
into a grounded 3-prong outlet. If it
is, press OFF, then unplug the Blender.
Plug it back into the same outlet. If the
Blender still does not work, check the
fuse or circuit breaker on the electrical
circuit the Blender is connected to and
make sure the circuit is closed.
The Blender may be overloaded. If the
Blender becomes overloaded when
blending heavy ingredients, it will
automatically shut off to avoid damage to
the motor. Press OFF to reset the Blender
and unplug the power cord. Remove the
pitcher or accessory jar assembly from
the base and divide contents into smaller
batches. Adding liquid to the ingredients
may also reduce the load on the Blender.
The Blender may be jammed. If it's
jammed, the Blender will stop running to
avoid damage to the motor. Press OFF to
reset the Blender and unplug the power
cord. Remove the pitcher or accessory
jar assembly from the base and with a
scraper, free the blades by breaking-up or
removing the contents at the bottom of
the pitcher or accessory jar.
The pitcher or accessory jar is not properly
secured in the locking collar, not allowing
couplers to engage. Remove pitcher
from base and fully seat into collar. Press
down and rotate pitcher or accessory jar
clockwise in the locking collar past the
second "click." This will allow the pitcher
assembly or accessory jar to engage the
coupler. See page 8 for Blender Assembly.
Mexico:
01-800-024-17-17 (JV Distribuciones)
01-800-902-31-00 (Industrias Birtman)
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