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Frequently asked questions
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How come I am receiving so many notifications?
1.
• The amount of notifications you receive can be adjusted in the Lorex Home app for each setting
or mode. For example, you can draw Motion Zones for certain areas that you want your doorbell
to ignore while effectively monitoring the area you want and reducing false alert notifications.
Adjusting Motion Sensitivity will also help.
• You can even manage notifications in Device Settings > Notifications and set a schedule to
receive alerts at specific periods in the day.
How do I get the video doorbell's light to stay on at night?
2.
In Device Settings > Motion Detection Settings > Light Settings, enable Night Light Mode. Then
select Edit Schedule to set a start time and end time for each given day of the week. Make sure to
save your settings.
How do I record a custom quick response for the video doorbell?
3.
In Device Settings > Doorbell Quick Responses, tap the
quick response. Tap Next to name and save the recorded message.
What's the wireless range of the video doorbell?
4.
The video doorbell can only connect to a 2.4 GHz or 5 GHz Wi-Fi network. Many routers broadcast
Wi-Fi networks in both 2.4 GHz and 5 GHz bands. During setup, connect your doorbell to the same
Wi-Fi network as your phone.
What is the USB cable used for?
5.
The USB cable is used to connect to the app before installation. Make sure that the USB cable is
connected to a 5V 2A USB power adapter (not included).
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on the top right and record your custom
2021-03-10 1:01:15 PM
2021-03-10 1:01:15 PM
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