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at an acute angle and move the blade on
the surface.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration. Clean
the hob with a mildly abrasive cleaning
milk and an anti-scratch, delicate sponge
(see General information). After cleaning,
wipe the hob dry with a microfibre cloth.
10. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
10.1 What to do if...
Problem
You cannot activate or operate
the hob.
You can hear a constant beep
noise.
You cannot select the maximum
heat setting for one of the cook‐
ing zones.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
• Persistent marks and stains: apply
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You did not set the heat setting for
60 seconds.
You touched 2 or more sensor fields
at the same time.
Pause operates.
There is water or fat stains on the
control panel.
The electrical connection is incor‐
rect.
The other zones consume the maxi‐
mum available power.
Your hob works properly.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
moderate pressure and scrub the surface
with an anti-scratch, delicate sponge (see
General information) and a mildly abrasive
cleaning milk until the stains are no longer
visible.
Remedy
Check if the hob is correctly connected
to the electrical supply.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Activate the hob again and set the
heat setting in less than 60 seconds.
Touch only one sensor field.
Refer to "Pause".
Clean the control panel.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Reduce the heat setting of the other
cooking zones connected to the same
phase. Refer to "Power management".
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
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