Troubleshooting Guide - VISIOMED TensioFLASH KD-798 Manuel D'utilisation

External
84mm (L)/ 65mm (W)/ 30mm (H)
dimensions
Weight Approx. 125g (Device and Batteries)
Cuff (wrist circumference 14~19.5 cm). Instruction manual, Case,
Accessories
2 batteries -1.5V AAA
Voltage 3 Volts DC
The manufacturer reserves the right to modify the product technical specifications without prior
notice.

15. TROUBLESHOOTING GUIDE

If any of the following problems occur when using your TensioFlash®, please refer to this
troubleshooting guide. If the problem persists, please contact our customer service at 0 892 350 334
(0,40€/mn).
PROBLEM POSSIBLE CAUSE
Nothing is No battery inserted
displayed
The batteries are used
when the
START/STOP
The batteries are not placed in the
button is
correct polarity direction
pressed
30 Visiomed - KD-798 - Manuel d'utilisation - 0720176
SOLUTION
Insert batteries
Insert new batteries
Observe battery polarity
The cuff position was not correct or it
was not properly tightened
The body posture was not correct
during the measurement
Screen displays
abnormal
results
You moved during the measurement or
you were not sufficiently relaxed.
Arrhythmia
Screen Cuff pressure is above 300mmHg
displays "Er 5"
Screen More than 3 minutes with cuff pressure
displays "Er 6" over 15mmHg
Screen EEPROM access error
displays "Er 7"
Screen Device parameter checking error
displays "Er 8"
Screen Pressure sensor parameter error
displays "Er A"
Visiomed - KD-798 - Manuel d'utilisation - 072017
Apply the cuff correctly and try
again
Review the suggestions before
measurement
Do not move during the
measurement. Relax for 10 minutes
before taking your blood pressure.
The device is not suitable for people
with severe cardiac arrhythmia
Measure again after 5 minutes. If
the error persists contact customer
service
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