Troubleshooting - VISIOMED Bewell Connect MyTensio Mode D'emploi

8. TROUBLESHOOTING

If you have one of the following problems, please refer to this breakdown service guide to help
resolve the problem. If the problem persists, please contact our customer service.
PROBLEM POSSIBLE CAUSE
The bracelet is not
positioned correctly
or not tight enough
Incorrect position
during measurement
Abnormal
You spoke, moved or
results
were agitated, excited
or nervous during
measurement
Arrhythmia
The blue
Bluetooth LED
Low battery
is not lighting
up or flashing
Bluetooth connection
No data transfer disactivated
to your mobile/
tablet Incompatible mobile
or tablet
24 BewellConnect - BW-BA1 - User Manual - 122014
SOLUTION
Put the bracelet on correctly and try again
Reread "Instructions" and retry
Try again when you have calmed down. Do not speak or
move during test.
The appliance is not suitable for people suffering from
serious heart arrhythmia
Charge up appliance with USB cable
Activate bluetooth on your mobile/tablet
Check your mobile or tablet has Bluetooth 4.0
0197
BW-BA1
BewellConnect - BW-BA1 - User Manual - 122014 BewellConnect - BW-BA1 - User Manual - 122014
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