Troubleshooting chart (continued)
n USB
Symptom
l Device cannot
l Is there any MP3/WMA file
be detected.
l Is the device properly connected?
l Is it an MTP device?
l Does the device contain AAC
l Playback does
l Is it a copyright protected
not start.
l Is it a false MP3 file?
l Wrong time
l Is Variable Bitrate file being
display.
l Wrong file name
l Is the File Name written in
display.
n iPod and iPhone
Symptom
l No sound is
l The iPod or iPhone is not playing.
l The iPod or iPhone is not
produced.
No image
l Is the AC power lead of the
appears on the
TV/monitor.
l The video cable is not properly
l The TV/monitor's input
l The iPod TV out feature has
l Audio from the iPod/iPhone cannot
l iPod or iPhone
l The iPod or iPhone is not
will not charge.
l The main unit is using
l Using iPod (3
l The iPod or iPhone is not
l The iPod or iPhone unit cannot
l "This accessory is
l The iPhone battery is low.
not made to work
l iPhone is not properly docked.
with iPhone" or
"This accessory is
not supported by
iPhone" appears
on iPhone screen.
n Condensation
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter on
the remote control. Condensation can cause the unit to
malfunction. If this happens, leave the power on with no
disc in the unit until normal playback is possible (about 1
hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
n If problem occurs
When this product is subjected to strong external
interference
(mechanical
electricity, abnormal supply voltage due to lightning, etc.)
or if it is operated incorrectly, it may malfunction.
Possible cause
available?
file only?
WMA file?
played back?
Chinese or Japanese characters?
Possible cause
properly connected to the unit.
unit plugged in?
connected.
selection is not properly set.
not been set to output video.
be heard via the headphones
connected to the unit.
making full contact with the
connector.
batteries as power supply.
rd
generation).
supported. Refer to page 10
for compatible models.
be charged whilst the main unit
is in USB mode.
Please charge the iPhone.
shock,
excessive
If such a problem occurs, do the following:
1
Set the unit to the stand-by mode and turn the power on
again.
2
If the unit is not restored in the previous operation, unplug
and plug in the unit again, and then turn the power on.
Note:
If neither operation above restores the unit, clear all the
memory by resetting it.
n Factory reset, clearing all memory
1
Press the STANDBY/ON button to enter the power
stand-by mode.
2
Disconnect the power plug from the outlet.
3
Press and hold the STANDBY/ON button, then connect
the power plug again.
"Clear all" appears.
STANDBY/ON
Caution:
This operation will erase all data stored in memory
including clock, timer settings, tuner preset, and CD
programme.
n Before transporting the unit
Remove the iPod, USB memory device and disc from the
unit. Then, set the unit to the power stand-by mode.
Carrying the unit with iPod or USB memory device left
docked or discs left inside might damage the unit.
n Care of compact discs
Compact discs are fairly resistant to damage, however
mistracking can occur due to an accumulation of dirt on the
disc surface. Follow the guidelines below for maximum
enjoyment from your CD collection and player.
l Do not write on either side of the disc, particularly the
non-label side from which signals are read. Do not
mark this surface.
l Keep your discs away from direct sunlight, heat, and
excessive moisture.
l Always hold the CDs by the edges. Fingerprints, dirt, or
water on the CDs can cause noise or mistracking. If a
CD is dirty or does not play properly, clean it with a soft,
dry cloth, wiping straight out from the centre, along the
radius.
NO
Maintenance
n Cleaning the cabinet
Periodically wipe the cabinet with a soft cloth and a diluted
soap solution, then with a dry cloth.
Caution:
l Do not use chemicals for cleaning (petrol, paint thinner,
static
etc.). It may damage the cabinet.
l Do not apply oil to the inside of the unit. It may cause
malfunctions.
En-24
YES
Correct