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The inside light bulb does not turn on.
The internal temperature of
the refrigerator and/or freezer is not
cold enough.
The food in the refrigerator freezes.
The bottom of the refrigerator
compartment is wet or water
droplets are present.
Presence of drops of water or frost on
the rear wall of the refrigerator.
Presence of water in the vegetable drawer.
The motor runs continuously.
The frozen food is thawing.
Fridge door alarm.
The appliance makes noises such as
gurgling, buzzing, clicking, creaking.
The appliance does not cool,
the temperature and lighting indicators
are on.
Strong ice and frost in the freezer
compartment.
The sides of the appliance are warm.
TROUBLESHOOTING
● No electricity.
● Holiday Mode is activated.
● The doors are not closed.
● The doors are frequently opened.
● Incorrect temperature setting.
● The refrigerator and/or freezer are too full.
● The surrounding temperature is too low.
● Warm items have been stored.
● Incorrect temperature setting.
● Food in contact with the back wall.
● The drain hose could be clogged.
● Depending on the function, drops of water
or frost form on the rear wall of
the refrigerator during operation.
● Warm items have been stored.
● There are open food containers or liquids.
● The doors are not closed.
● The doors are frequently opened.
● Lack of air circulation.
● Vegetables and fruit with too much moisture.
● The doors are not closed.
● The doors are opened frequently.
● Ambient temperature is very high.
● The appliance has been off (no power)
for some time.
● Surrounding temperature is too low.
● The freezer door is not closed.
● Fridge door alarm (acoustic beep) activates
whenever the door is left open for more than
3 minutes.
● No breakdowns. An engine is running,
e.g. refrigeration unit, fan. The refrigerant
flows into the pipes. Motor, switches and
solenoid valves are switched on or off.
● The appliance is not located on level ground.
● The appliance touches an object around it.
● Demo mode is activated.
● The items were not adequately packaged.
● A door/drawer of the appliance is not tightly
closed.
● The door/drawer has been opened too
frequently or for too long.
● The door/drawer gasket is dirty, worn,
cracked or mismatched.
● Something on the inside prevents
the door/drawer from closing properly.
● This is normal.
The power cable is not properly plugged in.
Check if the appliance is switched off (see Temperature
Adjustment).
Check the power socket is working correctly (e.g. with another
electric device).
Deactivate Holiday mode.
Check that the door and gaskets close properly.
Avoid opening the doors unnecessarily for some time.
Check the temperature setting and, if possible, set a lower
temperature (see Temperature Adjustment).
Wait for the temperature of the refrigerator/ freezer to stabilise.
Avoid filling the refrigerator and freezer excessively.
Move the unit to a warmer place or heat the current room.
Always allow items to cool before storing them.
Check the temperature setting and, if possible, increase
the temperature.
Keep the food away from the refrigerator's back wall.
Clean the drain hose with a stick or similar item to allow
the water to drain.
It is not a defect.
Always allow items to cool before storing them.
Always cover food and liquids.
Check that the door and gaskets close properly.
Avoid opening the doors unnecessarily for some time.
Verify that your appliance is not too full.
Wrap the fruit and vegetables in plastic materials, e.g. cling film,
bags or containers.
Make sure the doors are closed and check the seals close
properly.
Avoid opening the doors unnecessarily for some time.
Verify that the ambient temperature is in the range set out in
the specifications on the appliance tag.
Set the display screen/thermostat to a warmer temperature.
It normally takes the appliance 8-12h to cool completely.
Move the unit to a warmer place or heat the current room.
Make sure the door is closed and that the gasket is sealing properly.
Avoid leaving the door open when not needed. The beep ceases
when the door is closed.
No action needed.
Adjust the feet to level the appliance.
Remove objects around the appliance.
Deactivate DEMO mode.
Always pack the items well.
Close the door/drawer.
Do not open the door/drawer too frequently.
Clean the door/drawer gasket or replace it with a new one.
Reposition the shelves, door racks or internal containers to allow
the door/drawer to close.
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