Problem
No picture
Poor picture quality
The brand of your TV set
is not in the code list or
brand list.
The TV set does not
respond even though the
automatic code search
was performed.
Table 3: Troubleshooting
In case of further issues, contact your network operator.
20 | P480 Hybrid CM
Possible cause
The remote control was
paired with another
nearby device.
No mains connection
Defective cable
connection
Incorrect HDMI source
Incompatible HDMI cable Only use the supplied
The automatic code
search performs the
search on all codes.
This may take up to 15
minutes.
Remedy
Reset the remote control
to the factory settings
(see section "Resetting
the remote control" on
page 16). Deactivate
pairing mode on any
other nearby devices and
repeat the pairing process
(see section "Pairing the
remote control with the
set-top box" on page 8).
Check that the power
supply unit and cable are
properly connected.
Check cable connections
to make sure they are
tight.
Configure the HDMI
source of the TV set on
the set-top box.
high-speed HDMI
Perform the automatic
code search (see section
"Automatic code search"
on page 15).
Perform the automatic
code search for at least
15 minutes.
cable.
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