– It is recommended to use an original Samsung charger.
Otherwise, it may cause performance degradation or failure
of the product. In this case, the warranty service is not
applicable.
– When the remote control does not work due to low battery,
charge it by using the USB-C type port.
Fire or explosion may occur, resulting in damage
to the remote control or personal injury.
• Do not apply shock to the remote control.
• Be careful not to let foreign substances such as
metal, liquid, or dust come in contact with the
charging terminal of the remote control.
• When the remote control is damaged or you
smell smoke or burning fumes, immediately
stop operation and then repair it at the
Samsung service centre.
• Do not arbitrarily disassemble the remote
control.
• Be careful not to let infants or pets suck or
bite the remote control. Fire or explosion
may occur, resulting in damage to the remote
control or personal injury.
05 Troubleshooting and
Maintenance
Troubleshooting
For more information, refer to "Troubleshooting" in the e-Manual.
>
Menu >
Settings > Support > Open e-Manual >
Troubleshooting
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
centre.
• Due to technical limitations in the manufacturing process,
some pixels of the panel may appear darker or brighter,
or may flicker. However, this does not affect the product's
performance.
• Due to multiple modules of the product, a grid pattern may
appear from a close distance. This is not a product defect.
• To keep your MICRO LED in optimum condition, upgrade to the
latest software. Use the Update Now or Auto update functions
on the MICRO LED's menu (
Support > Software Update > Update Now or Auto update).
English - 8
>
Menu >
Settings >
The MICRO LED won't turn on.
• Make sure that the power cord is securely plugged into the
MICRO LED, One Connect Box and the wall outlet.
• Make sure that the wall outlet is working and the remote
control sensor at the bottom of the MICRO LED is lit and
glowing a solid red.
• Try pressing the MICRO LED Controller button at the bottom
of the MICRO LED to make sure that the problem is not with
the remote control. If the MICRO LED turns on, refer to "The
remote control does not work".
The remote control does not work.
• Check if the remote control sensor at the bottom of the
MICRO LED blinks when you press the
remote control.
– When the remote's battery is discharged, charge the
battery using the USB charging port (C-type), or turn over
the remote to expose the solar cell to light.
• Try pointing the remote directly at the MICRO LED from 1.5-1.8
m away.
• If your MICRO LED came with a Samsung Smart Remote
(Bluetooth Remote), make sure to pair the remote to the
MICRO LED. To pair a Samsung Smart Remote, press the
and
buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the MICRO LED
automatically. This feature measures the light in your room and
optimises the brightness of the MICRO LED automatically to
reduce power consumption. If you want to turn this off, go to
>
Menu >
Settings > All Settings > General & Privacy >
Power and Energy Saving > Brightness Optimisation.
• The eco sensor is located at the bottom of the MICRO LED. Do
not block the sensor with any object. This can decrease picture
brightness.
button on the