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TO OBTAIN SERVICE UNDER WARRANTY YOU MUST PRESENT PROOF OF ORIGINAL PURCHASE.
1 -YEAR PARTS WARRANTY
For one year from the date of original purchase, ELEGANCE will provide free of charge, non-consumable
replacement parts or components for parts that failed due to manufacturing defects. Subject to the conditions
and limitations set forth below, ELEGANCE will, at its discretion, either repair or replace any part of its product
that proves defective by reason of improper workmanship or materials.
Repaired or replacement parts will be provided by ELEGANCE on an exchange basis, and will be either new or
refurbished to be functionally equivalent to new. The consumer is responsible for all shipping costs. Consumable
parts not covered by this warranty include but are not limited to light bulbs and filters.
This warranty is extended only to the original purchaser for products purchased for ordinary home use.
LIMITATIONS
This warranty will be voided if the product is damaged through negligence, improper installation, accident,
abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental
conditions, or any unauthorized disassembly, repair, modification, or failure to follow installation instructions
correctly.
It will also be voided if :
•
The product is used commercially or other than for its intended purpose;
•
The product is damaged because of improper connection with equipment of other manufacturers, or
repaired or modified by anyone other than a person mandated and authorized by ELEGANCE.
This limited warranty also does not apply to any product on which the original identification information has
been altered, obliterated or removed, has not been handled or packaged correctly, or has been sold as used or
second hand.
WHAT IS NOT COVERED
This warranty does not cover :
1. Consumable parts such as light bulbs and filters;
2. The natural wear of the finish or wear due to improper maintenance, or the use of corrosive and/or
abrasive cleaning products or wool pads;
3. Chips, dents or cracks due to abuse, misuse, freight damage, or improper installation;
4. Damage caused by accident, fire, floods or Acts of God..
ELEGANCE and its authorized dealers are not liable for, and do not cover under warranty, any loss of
properties or any costs associated with removing, servicing, installing or determining the source of problems with
this product. These elements are not covered under this warranty.
This warranty is valid in the country of the original purchase at retail. It is non-transferable, applies only to the
original purchaser, and does not extend to subsequent owners of this product.
To obtain warranty service, contact ELEGANCE. Have close at hand your original invoice/receipt, the product
name and model number as indicated on the receipt, along with a detailed description of the problem you are
experiencing. You must also include proof of the date of original retail purchase (original receipt) as evidence
that the product is within the applicable warranty period
ELEGANCECANADA.CA
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