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FREQUENTLY ASKED QUESTIONS
Can I leave my air conditioner in place through the winter?
No, it is not recommended to leave the window kit in place
during the winter.
What is the electrical rating?
This information can be found on the rating plate
located on the side of the unit.
Can I use an extension cord?
No, an extension cord may not be used.
When should I use the exhaust hose?
The exhaust hose should be used in cool, heat and auto
modes. It is not required in fan and dry modes.
Can I extend the length of the exhaust hose?
No, extending the length of the exhaust hose can actually
cause the air conditioner to run less efficiently. Instead use an
additional fan to blow the cool air to other locations.
When should I use the drain hose?
The drain hose should be used in heat mode, dry mode or if
using the continuous drain.
Where do I drain water from?
There are two different drain options on this air conditioner,
please refer to the water drainage section.
TROUBLESHOOTING
Air conditioner will not operate
•
Plug is not fully inserted into the wall outlet.
•
Blown fuse or circuit breaker.
Insufficient cooling
•
Air filter is dirty.
•
Blocked air flow.
•
Appliance size is too small for application.
Noise
•
The ground is not level.
•
The air filter is dirty or blocked.
•
Gurgling sounds are normal, this is coolant moving inside
the appliance.
Odors
•
Usually caused by the formation of mold or mildew on
internal wet surfaces.
•
Ensure the filter is clean.
•
Run the air conditioner on fan mode to remove any
internal moisture.
•
Check for any blockages in the drain lines and ensure
there are no obstructions.
•
Place an algaecide tablet in the base pan; ensure the
appliance is unplugged, remove the upper grille and filter,
place the tablet in the middle water tray and replace the
grille and filter
AP showing on the display
•
"AP" stands for "access point" and is used for the wireless
connection feature.
•
If "AP" is showing on the control panel display, this means
you have activated the wireless connection by pressing
and holding the swing button for more than 3 seconds.
•
If you are not going to use a wireless connection, press
and hold the swing button and the down arrow for 3
seconds to turn off AP wireless connection mode.
•
AP mode will shut down automatically after 8 minutes.
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