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Problem
Possible cause
The product is not
The appliance has been
level.
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
The display goes
The electrical outlet Ground
blank.
Fault Interrupter (GFI or
GFCI) has been tripped and
needs to be reset.
Your digital control has
been damaged.
Food does not
The wrong cooking mode is
bake or roast
selected.
properly in the
The oven racks have not
oven.
been positioned properly
for the foods being cooked.
Incorrect cookware or
cookware of improper size
is being used.
The oven thermostat needs
adjustment.
There is aluminum foil
on the racks and/or oven
bottom.
The clock or timers are not
set correctly.
Action
Make sure the floor is level, strong, and
stable. If the floor sags or slopes, contact
a carpenter.
Check and level the range. (See the
Installation Instructions.)
Ensure that cabinets are square and
provide sufficient room for installation.
Replace the fuse or reset the circuit
breaker.
See page 15.
See page 16.
See page 12.
See page 19.
Remove the foil.
See page 11.
Problem
Possible cause
Food does not
The oven controls are not
broil properly in
set properly.
the oven.
The oven door was not
closed during broiling.
The rack has not been
properly positioned.
Information codes
Code symbol
Meaning
Check the oven sensor.
Oven overheating.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Check the PCB signals.
Check the contol panel pads
** If these solutions do not solve the problem, contact a local Samsung service center
1-800-SAMSUNG (1-800-726-7864).
Action
See page 15.
See page 15.
See the broiling guide page on 16.
Solution
1. Press the OFF/CLEAR button, and then
restart the oven.
2. If the problem persists, disconnect
all power to the range for at least 30
seconds, and then then reconnect the
power.
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