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Les langues disponibles
Les langues disponibles
Sound
No sound, but good picture
Press VOL +/- or MUTING.
Check if [Speakers] in [AV Setup] is set to [TV
Speakers] (page 30).
Check if the headphone plug is connected to
the TV.
No sound or noisy sound
Check if the TV system setting is appropriate
(page 23).
Channels
The desired channel cannot be selected
Switch between [Cable] and [Antenna] to
select the desired digital/analog channel.
Some channels are blank
The channel is for scrambled/subscription
service only. Subscribe to a pay TV service.
Channel is used only for data (no picture or
sound).
Contact the broadcaster for transmission
details.
Network
What kind of devices can be connected to
use the Screen mirroring function?
Sony Screen mirroring compatible devices
(Xperia) can be connected.
Video or sound sometimes cuts out
Devices emitting radio waves, such as other
wireless LAN devices or microwave ovens,
may interfere with the Screen mirroring
function using wireless LAN. Keep the TV or
Sony Screen mirroring compatible devices
(Xperia) away from such devices, or turn
them off if possible.
Communication speed may change
according to the distance or obstacles
between devices, device configuration, radio
wave condition, line congestion or what
device you use. Communication may cut out
due to the radio wave condition.
Some pay contents cannot be played
The source device needs to be compatible
with HDCP (High-bandwidth Digital Content
Protection) 2.0/2.1 system. Some pay
contents may not be displayed via a non-
compatible source device.
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US
Apps are inaccessible
Check that the LAN cable or AC power cord of
the router/modem* has been connected
properly.
* Your router/modem must be set in advance
to connect to the Internet. Contact your
Internet service provider for router/modem
settings.
Try using apps later. The app content
provider's server may be out of service.
Sometimes video streaming quality is
poor when using the wireless LAN
The wireless network connection quality
varies depending on the distance or
obstacles (e.g. wall) between the TV and the
wireless router (access point), environment
interference, and quality of the wireless
router (access point).
Wireless LAN connection fails or radio
reception conditions are poor
Check the installation location of the TV and
wireless router (access point). Signal
condition may be affected for the following
reasons.
Other wireless devices, microwaves,
fluorescent lights, etc., are placed nearby.
There are floors or walls between the
wireless router (access point) and TV.
If the problem persists even after checking
the above, try making a wired LAN
connection.
Poor picture on Internet Video
Quality depends on the original video
provided by the internet contents provider
and your connection bandwidth.
Certain internet contents displays a loss
of detail, especially during fast-motion or
dark scenes
Video quality and picture size depend on
broadband speed and delivery by content
providers.
Good picture quality but no sound on the
internet contents
Quality depends on the original content
provided by the internet contents provider
and your connection bandwidth.
Due to the nature of Internet video, not all
videos will contain sound.
Your TV cannot connect to the server
Check the LAN cable or connection to your
server and your TV.
Check if your network is properly configured
on your TV.
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