RISCO Group WatchIN RK325DT Guide D'installation page 102

Standard Limited Product Warranty ("Limited Warranty")
RISCO Ltd. ("RISCO") guarantee RISCO's hardware products ("Products") to be free from defects in materials and
workmanship when used and stored under normal conditions and in accordance with the instructions for use supplied
by RISCO, for a period of (i) 24 months from the date of delivery of the Product (the "Warranty Period"). This Limited
Warranty covers the Product only within the country where the Product was originally purchased and only covers
Products purchased as new.
Contact with customers only. This Limited Warranty is solely for the benefit of customers who purchased the Products
directly from RISCO or from an authorized distributor of RISCO. RISCO does not warrant the Product to consumers
and nothing in this Warranty obligates RISCO to accept Product returns directly from end users who purchased the
Products for their own use from RISCO's customer or from any installer of RISCO, or otherwise provide warranty or
other services to any such end user directly. RISCO's authorized distributor or installer shall handle all interactions with
its end users in connection with this Limited Warranty. RISCO's authorized distributor or installer shall make no
warranties, representations, guarantees or statements to its end users or other third parties that suggest that RISCO
has any warranty or service obligation to, or any contractual privy with, any recipient of a Product.
Remedies. In the event that a material defect in a Product is discovered and reported to RISCO during the Warranty
Period, RISCO shall accept return of the defective Product in accordance with the below RMA procedure and, at its
option, either (i) repair or have repaired the defective Product, or (ii) provide a replacement product to the customer.
Return Material Authorization. In the event that you need to return your Product for repair or replacement, RISCO will
provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your
Product without prior approval from RISCO. Any Product returned without a valid, unique RMA# will be refused and
returned to the sender at the sender's expense. The returned Product must be accompanied with a detailed description
of the defect discovered ("Defect Description") and must otherwise follow RISCO's then-current RMA procedure
published in RISCO's website at www.riscogroup.com in connection with any such return. If RISCO determines in its
reasonable discretion that any Product returned by customer conforms to the applicable warranty ("Non-Defective
Product"), RISCO will notify the customer of such determination and will return the applicable Product to customer at
customer's expense. In addition, RISCO may propose and assess customer a charge for testing and examination of
Non-Defective Product.
Entire Liability. The repair or replacement of Products in accordance with this Limited Warranty shall be RISCO's entire
liability and customer's sole and exclusive remedy in case a material defect in a Product is discovered and reported as
required herein. RISCO's obligation and this Limited Warranty are contingent upon the full payment by customer for
such Product and upon a proven weekly testing and examination of the Product functionality.
Limitations. This Limited Warranty is the only warranty made by RISCO with respect to the Products. The warranty is
not transferable to any third party. To the maximum extent permitted by applicable law, this Limited Warranty shall not
apply and will be void if: (i) the conditions set forth above are not met (including, but not limited to, full payment by
customer for the Product and a proven weekly testing and examination of the Product functionality); (ii) if the Products or
any part or component thereof: (a) have been subjected to improper operation or installation; (b) have been subject to
neglect, abuse, willful damage, abnormal working conditions, failure to follow RISCO's instructions (whether oral or in
writing); (c) have been misused, altered, modified or repaired without RISCO's written approval or combined with, or
installed on products, or equipment of the customer or of any third party; (d) have been damaged by any factor beyond
RISCO's reasonable control such as, but not limited to, power failure, electric power surges, or unsuitable third party
components and the interaction of software therewith or (e) any failure or delay in the performance of the Product
attributable to any means of communication provided by any third party service provider, including, but not limited to,
GSM interruptions, lack of or internet outage and/or telephony failure. BATTERIES ARE EXPLICITLY EXCLUDED
FROM THE WARRANTY AND RISCO SHALL NOT BE HELD RESPONSIBLE OR LIABLE IN RELATION THERETO,
AND THE ONLY WARRANTY APPLICABLE THERETO, IF ANY, IS THE BATTERY MANUFACTURER'S
WARRANTY. RISCO does not install or integrate the Product in the end user's security system and is therefore not
responsible for and cannot guarantee the performance of the end user's security system which uses the Product or
which the Product is a component of.
This Limited Warranty applies only to Products manufactured by or for RISCO. Further, this Limited Warranty does not
apply to any software (including operating system) added to or provided with the Products or any third-party software,
even if packaged or sold with the RISCO Product. Manufacturers, suppliers, or third parties other than RISCO may
provide their own warranties, but RISCO, to the extent permitted by law and except as otherwise specifically set forth
herein, provides its Products "AS IS". Software and applications distributed or made available by RISCO in conjunction
with the Product (with or without the RISCO brand), including, but not limited to system software, as well as P2P services
or any other service made available by RISCO in relation to the Product, are not covered under this Limited Warranty.
Refer to the Terms of Service at: https://riscocloud.com/ELAS/WebUI/UserLogin/License for details of your rights and
obligations with respect to the use of such applications, software or any service. RISCO does not represent that the
Product may not be compromised or circumvented; that the Product will prevent any personal injury or property loss by
burglary, robbery, fire or otherwise, or that the Product will in all cases provide adequate warning or protection. A properly
installed and maintained alarm may only reduce the risk of a burglary, robbery or fire without warning, but it is not
insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss.
CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR
OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE
WARNING.