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Hangs or freezes
Restart the device
•
If your device freezes or hangs, you may need to close apps or turn the
device off and then on again.
Perform a boot-up
•
A soft reset may be used to reset the device if the screen freezes, or
the buttons, touch screen or device are no longer responding.
•
To perform a soft reset of your device, simply press and hold the
Volume Down and Power keys until the device restarts.
•
This function is not available when the device is connected to LG Dual
Screen (LM-G905N).
Reset the device
•
If the methods above do not solve your problem, perform a factory
data reset.
•
On the settings screen, tap System Restart & reset Factory data
reset.
- This method resets all settings for the device and deletes data.
Before performing the factory data reset, remember to make back-
up copies of all important data stored in the device.
- If you registered a Google Account to the device, you must sign in to
the same Google Account after resetting the device.
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