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TECHNICAL INFORMATION
Troubleshooting
Problem
Possible Cause(s)
Nozzles do not
1. Nozzles are dirty
function properly
2. Clogged filter
3. Water pressure is too low
4. External bidet filter
Water Temperature
1. Water comes out cold
is low
2. Water comes out lukewarm
3. Water starts out hot but
Seat is not heated
1. Seat temperature set to off
Bidet wash feature
1. Body sensor does not detect that
does not work or
fails to spray
Water (wash spray)
1. Water temperature set to off
not heated
2. Resettable fuse blown
Water flows before
1. Water coming from nozzles
or after use
decreased in temperature
you are sitting on the Swash
Solution(s)
1. Clean nozzles (see Page 20).
2. Remove, clean, and reinstall mesh filter
(see Page 21).
3. Check water supply valve at wall is
fully open.
4. If you have an external bidet filter, check
and replace if necessary.
1. The Water temperature level is turned
off or set to "LO". Adjust temperature on
control panel.
2. Turn off Eco Mode.
3. Warm water can be used for about 40
seconds at the "MED" setting. Stop all
wash functions to allow the heater to
warm the water.
1. Make sure that the Seat temperature setting
is on.
1a. Adjust sitting position to fully cover the
Body Sensor (see Page 8).
1b. Override the body sensor – refer to
Special Mode Operation section on Page
18 to unlock the body Seat Sensor.
1. Make sure that the Water temperature
setting is on.
2. The bimetal resettable fuse may blow if
the temperature exceeds over the normal
level. The bidet will not work and show an
error message until the bidet cools down.
1a. The water that comes out between the
nozzles before or after a wash cycle is the
self-clean cycle and is not a malfunction.
1b. Residual water may drip into the bowl
for several seconds after a wash cycle or
self-clean cycle, and is not a malfunction.
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