ZENS ZEDC07 Serie Notice D'utilisation page 5

This warranty gives you specific legal rights. As this might vary from
country to country some of above might not apply to you.
This warranty is only valid in the country were the product is purchased
and is not transferable and does not extend to users other than the
original purchaser.
Service needed?
In order to avoid unnecessary inconvenience, we advise you to read the
user manual or consult the support section on www.makezens.com before
contacting ZENS. If service is required do not return the product without
first contacting ZENS. To get this product repaired or replaced, please
contact ZENS during the warranty period by email
(support@makezens.com) and include the following details: email address,
name, address, telephone number, date and place of purchase, detailed
description of the problem.
If the problem appears to be based on a defect in workmanship or
materials, ZENS will provide a return form and instructions which
authorizes to return the product. Return shipments are at the customer's
expense, and the return must be accompanied by the original proof of
purchase. ZENS is not responsible for lost or damaged product during
shipment. Any product returned without the original proof of purchase
will be returned at the customer's expense. All returns must include the
original packaging and all items like product, power adapters and user
manual.
After examination of the problem the product will be repaired or replaced
and sent back to the address indicated on the return form.
FR
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