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• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently.
• The door may be ajar. >>> Fully close the
door.
• The product may have been recently
plugged in or a new food item is placed
inside. >>> This is normal. The product
will take longer to reach the set temperat-
ure when recently plugged in or a new
food item is placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The surface is not flat or durable >>> If
the product is shaking when moved
slowly, adjust the stands to balance the
product. Also make sure the ground is
sufficiently durable to bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
• The product is making noise of liquid
flowing, spraying etc.
• The product's operating principles in-
volve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing coming
from the product.
• The product uses a fan for the cooling
process. This is normal and not a mal-
function.
There is condensation on the product's
internal walls.
• Hot or humid weather will increase icing
and condensation. This is normal and not
a malfunction.
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently; if open,
close the door.
• The door may be ajar. >>> Fully close the
door.
There is condensation on the product's
exterior or between the doors.
• The ambient weather may be humid, this
is quite normal in humid weather. >>>
The condensation will dissipate when the
humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of
odour.
• The foods were placed in unsealed hold-
ers. >>> Keep the foods in sealed hold-
ers. Microorganisms may spread out of
unsealed food items and cause bad
odour.
• Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the
door. >>> Relocate any items blocking
the doors.
• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.
• The surface is not flat or durable >>>
Make sure the surface is flat and suffi-
ciently durable to bear the product.
The crisper is jammed.
• The food items may be in contact with
the upper section of the drawer. >>> Re-
organize the food items in the drawer.
Temperature on the product surface.
• High temperature may be observed
between two doors, on the side panels
and on the rear grill area while your
product is operated. This is normal and it
does not require servicing.
Fan continues to operate when the door
is opened.
• Fan may continue to operate when the
freezer door is open.
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