Philips HD4738 Mode D'emploi page 11

troubleshooting
If the rice cooker does not function properly or if the cooking quality is insufficient, consult the table
below. If you are unable to solve the problem, please contact the Philips Consumer Care Centre in
your country.
Problem
The cook light/
rice light does
not go on.
The warm light
does not go on
when the
cooking process
is finished.
Water spills out
of the appliance
during rice
cooking.
The rice is not
cooked.
The rice is
cooked too hard.
Cause
There is a connection problem.
The light is defective.
The light is defective.
HD4738/4733: You have set the
function selection switch to
CONGEE. At the end of the
congee cooking process, the rice
cooker does not switch to the
keep-warm mode.
Too much water was used for
cooking rice.
Not enough water has been
added.
The cooking process has not
started.
The inner pot is not properly in
contact with the heating
element.
The heating element is damaged. Take the appliance to your Philips dealer
Not enough water was used for
cooking rice.
Solution
Check if the rice cooker is connected to
the mains and if the plug is inserted firmly
into the wall socket.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Take the appliance to your Philips dealer
or a service centre authorised by Philips.
Make sure that you add water to the level
indicated on the scale inside the inner pot
that corresponds to the number of cups
of rice used. Make sure the water does
not exceed the next level on the scale as
this may cause overflow during cooking.
Add water according to the scale on the
inside of the inner pot (see chapter 'Using
the appliance').
You have failed to press down the control
lever to start the cooking process.
Make sure that there is no foreign residue
on the heating element.
or a service centre authorised by Philips.
Add slightly more water to the level
indicated on the cale inside the inner pot
that corresponds to the number of cups
of rice used. Make sure the water does
not exceed the next level on the scale as
this may cause overflow during cooking.
EnglisH
11