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1. Disconnect the appliance from
electricity supply.
2. Remove all food.
3. Clean the appliance and all
accessories.
4. Leave the door/doors open to prevent
unpleasant smells.
TROUBLESHOOTING
WARNING! Refer to Safety
chapters.
What to do if...
Problem
The appliance does not op‐
erate.
The appliance is noisy.
The lamp does not work.
The compressor operates
continually.
Possible cause
The appliance is switched
off.
The mains plug is not con‐
nected to the mains socket
correctly.
There is no voltage in the
mains socket.
The appliance is not suppor‐
ted properly.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incor‐
rectly.
Many food products to be
frozen were put in at the
same time.
The room temperature is too
high.
Food products placed in the
appliance were too warm.
The door is not closed cor‐
rectly.
CAUTION! If you want to keep
the appliance switched on, ask
somebody to check it once in a
while to prevent the food inside
from spoiling in case of a
power failure.
Solution
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
Connect a different electrical
appliance to the mains sock‐
et. Contact a qualified elec‐
trician.
Check if the appliance
stands stable.
Close and open the door.
Contact the nearest Author‐
ized Service Centre.
Refer to "Operation" chap‐
ter.
Wait a few hours and then
check the temperature
again.
Refer to climate class chart
on the rating plate.
Allow food products to cool
to room temperature before
storing.
Refer to "Closing the door".
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