Bosch Benchmark HMCP0252UC Notice D'utilisation page 31

Part Recommendations
Door glass Wash with soap and water or glass cleaner. Apply Fantastik® or Formula 409® to a clean
sponge or paper towel and wipe clean. Avoid using powder cleaning agents, steel wool pads
and oven cleaners.
If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accu-
mulate when operating the oven in high humidity and in no way indicates microwave leakage.
Painted surfaces Clean with hot soapy water or apply Fantastik® or Formula 409® to a clean sponge or paper
towel and wipe clean. Avoid using powder cleaning agents, steel wool pads and oven cleaners.
Stainless steel Always wipe or rub in the direction of the grain. Clean with a soapy sponge, then rinse and dry,
surfaces/exterior or wipe with Fantastik® or Formula 409® spray on a paper towel. Protect and polish with Stain-
surfaces less Steel Magic® and a soft cloth. Remove water spots with a cloth dampened with white vine-
gar.
Plastic & Controls When cool, clean with soapy water, rinse and dry.
Printed areas Do not use abrasive cleaners or petroleum based solvents.
(words & numbers)
Troubleshooting
If you encounter a problem, it often will merely be
something minor. Before you call customer service,
consider the suggestions and instructions below:
Problem
Neither the microwave's display
nor oven operates.
The oven display works, but the
oven will not operate.
The power goes off before the
cook time has elapsed.
The microwave power level
switches from power level 100%
to power level 80%.
You see sparks or arcing.
The turntable makes noises or
sticks.
Using your microwave causes
TV or radio interference.
The display shows error mes-
sage E-xx and service hotline
The display shows error mes-
sage E-11 and service hotline
Suggestion
Properly insert the plug into a grounded power outlet.
▯
Reset the household circuit breaker or replace any blown fuses.
▯
Make sure the oven door is closed securely and completely.
▯
Check to see if packing material or other materials are stuck to the door seal.
▯
Check for damage to the oven door.
▯
Press the Clear/Off key twice and attempt to re–enter cooking instructions.
▯
Reset the clock and any cooking instructions.
▯
Reset the household circuit breaker or replace any blown fuses.
▯
Press the Clear/Off key twice and attempt to re–enter cooking instructions.
▯
If the oven is set to cook for more than 30 minutes at 100% power level, it will
automatically reduce the power to a 80% power level after 30 minutes to avoid
overcooking.
Remove any metallic utensils, cookware or metal ties from the oven cavity. If using
aluminum foil, use only narrow strips and allow at least one inch between the foil
and the interior oven walls.
Clean the underside of the metal tray turntable, and the oven cavity bottom.
▯
Make sure the metal tray turntable is positioned correctly.
▯
This is similar to the interference caused by other small appliances, such as hair
dryers. Move your microwave further away from other appliances, like your TV or
radio.
A malfunction has occurred. Note any error codes that may appear on the display.
Disconnect the appliance from the power supply by switching off the fuse in the
fuse box and call a qualified after-sales service technician.
The touch keys do not operate properly. This may be due to condensation on key-
pad. Clean the control panel with a dry cloth. Disconnect the appliance from the
power supply by switching off the fuse in the fuse box and switch it back on after
10 seconds.
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