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Troubleshooting
● If you encounter a problem with the appliance as the below table states, first try the suggested solutions. If problems
persist, please call the service or the dealer.
● Don't repair the appliance by yourself, Repairs must be performed by a certified service technician.
Problem
1.
Cold water mixing into hot water side
Hot water takes
2. Higher Elevation
longer to reach
3. Incoming water temperature is
temperature
abnormally low incoming water
Low hot water
Lime scale occurs due to precipitation of
flow at the faucet
"hard " water.
Gas supply is turned off or interrupted.
Gas tank is empty.
The appliance is switched off.
No hot water at
the tap
Fresh water supply is turned off.
Power supply to the appliance is switched
off.
Defect in the appliance.
Gas flow to the appliance is too low (gas
inlet pressure 11in. wc.)
Volume flow of hot water is too high and/
Hot water
or the temperature of cold water reaching
temperature too
the appliance is too low.
low.
Too much lime scale in the appliance.
Cold water mixing into Hot water side
Water pressure in water system too high.
Water escaping at
pressure safety
valve.
Lime or dirt under the pressure relief valve
seat.
Water leaking at
the water inlet
Lime or dirt under the O-ring seats.
filter.
Power status LED
Power supply to the appliance is switched
is off although an
off.
operating mode
Blown fuse.
was selected.
Water heater
stops working
Unit is overheating, and pressure relief
often and water
valve discharged periodically.
is found on the
drainage tray.
CCD-0005507 Rev: 09-13-22
Potential cause
1.
2. This is normal due to lesser oxygen levels - Contact Furrion.
3. See "Water Control Valve" for adjustment.
Decalcify your water heater. See "Cleaning and Maintenance" section.
Check and/or turn on gas supply.
Refill/replace the gas tank.
Switch on the appliance according to instructions ("Operating procedures" on page 11).
Open the fresh water supply.
Switch on power supply to the appliance.
Refer to error codes list on page 15.
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Decalcify your water heater. See "Cleaning and Maintenance" section.
Check all valves, inside and outside, to ensure they are closed. Check shower head
valve to make sure it is not partially closed.
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Clean the O-rings and their corresponding sealing surfaces with clean water.
Switch on power supply to the appliance.
Switch the standard 125V/10A fuse. Contact Furrion for service.
Contact Furrion.
Check all valves, inside and outside, to ensure they are closed, check shower head
valve to make sure it is not partially closed.
Consult vehicle documentation to determine if gas supply is capable of providing the
necessary volume of gas for the appliance.
Contact a service technician to verify a suitable gas installation.
Turn down hot water at the tap or in the shower in order to reduce volume flow. Or
mix more cold water in faucet.
Potentially retrofit a volume flow throttle into the water system. This must be
performed only by a certified service technician.
Adjust the water pump pressure to a maximum of 65PSI.
If the water system is connected to a central water supply higher than 65PSI (rural or
urban connection), a water pressure reducer must be used.
Install a water pressure regulator at the fresh water supply.
Allow the appliance to cool then slowly operate the relief valve by rotating its valve
handle(knob), Fig.36) to flush the water system and attempt to force dirt or foreign
matter out of the pressure relief valve seat.
Replace pressure relief valve. This must be performed only by a certified service
technician.
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Solution
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