Additional information
Problem
Files don't show up in
the Disc Navigator/
Photo Browser.
Can't play WMA or
MPEG-4 AAC files.
Tuner
Problem
Considerable noise in
radio broadcasts.
Auto tuning does not
pick up some stations.
USB connection
Problem
USB mass storage
device is not recognized
by the system.
Files don't show up in
the Navigator/Photo
Browser.
Can't play WMA or
MPEG-4 AAC files.
HDMI connection
Problem
No HDMI audio output.
Remedy
• The files on the disc must be named with the correct file extension: .mp3 for MP3
files; .wma for WMA files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or
lower-case is OK). See Disc compatibility table on page 36.
• The files were recorded using DRM (digital rights management). This is not a
malfunction.
Remedy
• Connect the AM antenna (refer to the Setup Guide) and adjust the direction and
position for best reception. You may also connect an additional internal or external
AM antenna (refer to Connecting external antennas on page 32).
• Fully extend the FM wire antenna, position for best reception, and secure to a
wall. You may also connect an outdoor FM antenna (see Connecting external
antennas on page 32).
• Turn off other equipment that may be causing the noise or move it further away.
The tuning interval is incorrect for your country or region. See Frequency
•
step setting
on page 40
• The radio signal is weak. Auto tuning will only detect radio stations with a good
signal. For more sensitive tuning, connect an outdoor antenna.
Remedy
• Make sure you have completely inserted the USB connector to this unit.
• Check that the memory format is FAT16 or FAT32.
• USB devices with an internal USB hub are not supported.
• The files must have the correct file extension: .mp3 for MP3 files; .wma for WMA
files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or lower-case is OK).
• Make sure the file permission hasn't been restricted (through a password, etc.).
• The files were recorded using DRM (digital rights management). This is not a
malfunction.
Remedy
• See Switching the HDMI audio setting on page 34 to make sure that AUDIO ON
is selected.
to switch the tuning interval.
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