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Symptoms
Check your area is covered by Digital Video Broadcasts.
After Auto Tuning only
Try re-tuning or manually tuning missing channels.
some channels are
available
Check that you are using the correct antenna type.
Channel cannot be
Check if the channel has been blocked in the main menu
selected
settings.
Please check connecting USB cable and power supply is
connected.
USB not playing
Hard drive has not been formatted. Please make sure USB disk is
compatible and the multimedia data formats are supported. Only
support FAT32 format for the USB disk.
Picture is distorted,
Compression of video contents may cause distortion especially on
macroblock, small block,
fast moving pictures such as sports and action movies.
dots, pixelization, etc
Check cable connections, make sure a video cable is not
connected
Noise from speaker
to an audio input.
Low signal level may cause sound distortion.
Check if the Off Timer is set to On in the Setup menu.
Sleep Timer may have been enabled.
TV turns off automatically
If there is no signal for about 10 minutes from an input, the TV will
turn off.
TV turns on
Check if the On Timer is set to On in the Setup menu.
automatically
Black bars on each side will be shown on HD channels when
displaying SD (4:3) contents.
Picture is not shown in
Black bars on Top & Bottom will be shown on movies that have
full screen
aspect ratios different from your TV.
Adjust picture size option on your external device or TV to full
screen.
WARNING
Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safety support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without
anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the television
set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set or its
controls
If your existing television set is being retained and relocated, the same considerations as above
should be applied.
The plug or appliance coupler is used as the disconnect device, the disconnect device shall remain
readily operable.
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Possible solutions
FCC Warning
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
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